At ONE-EYED HERO, our dedicated product development team, composed of skilled designers and R&D experts, delivers 10 to 30 new models annually. With extensive experience and industry expertise, we remain at the forefront of the claw machine and arcade industry, holding multiple design patents. For 13 consecutive years, ONE-EYED HERO has been a trusted ODM partner for renowned clients across the globe, particularly in the U.S. and Japanese markets. Our commitment to excellence ensures the development and production of high-quality claw machines and arcade equipment tailored to client needs. Our global presence spans the U.S., Canada, Europe, and beyond. In the U.S. alone, ONE-EYED HERO claw machines are a staple in arcades, family entertainment centers, and various retail locations. Choose ONE-EYED HERO for cutting-edge design, superior quality, and a proven track record of success.
At ONE-EYED HERO, we take pride in our 12,000-square-meter factory, capable of producing up to 6,000 machines per month. Our operations are guided by internationally recognized quality standards, including ISO9001, ensuring top-tier quality and a stable supply for your business needs.
ONE-EYED HERO is a leading manufacturer specializing in innovative designs and high-quality production of claw machines and arcade equipment. We are dedicated to providing one-stop solutions for the global market, catering to the needs of arcades, family entertainment centers (FECs), and game rooms.With our own 12,000-square-meter factory and a monthly production capacity of up to 6,000 machines, we are able to quickly respond to customer demands and offer efficient production capabilities. Our product development team consists of experienced designers and engineers who, with years of industry expertise and technological innovation, launch 10 to 30 new products annually and hold numerous design patents. Our product quality and design are far ahead of the competition, earning high recognition from global clients.For 13 consecutive years, ONE-EYED HERO has provided ODM services to renowned clients worldwide, especially in the United States and Japan, consistently delivering customized services with excellent quality and reliable delivery times. Additionally, our business spans across the United States, Canada, Europe, and other regions, with our products being widely used in arcade stores, family entertainment centers, and various other venues, especially in the U.S.We understand that in today’s highly competitive market, a stable supply chain and high-quality products are key to success. Therefore, we strictly adhere to international quality management systems such as ISO9001, ensuring every machine meets the highest quality standards. Whether you are a startup or a large chain, we provide tailor-made solutions to help your business grow rapidly.Choose ONE-EYED HERO for innovation, quality, and reliability. Together, we will achieve success.
1. Initial Consultation & InquiryInitial Understanding: The customer contacts you for custom claw machine services, providing their requirements, such as target market, budget, space size, desired features, and appearance.In-depth Communication: Through phone calls, emails, or face-to-face meetings, gather more details about the customer's specific needs, including:Machine size and design styleDesired functions (e.g., adjustable claw strength, touchscreen, sound effects, lighting, etc.)Budget rangeExpected delivery timeOther personalized requirements (e.g., brand customization, prize area design, etc.)2. Design Proposal & QuotationInitial Design Proposal: Based on the customer's needs, create a preliminary design proposal, including appearance sketches, internal structure planning, and functional design.Technical Assessment & Confirmation: Evaluate the feasibility of the design and ensure it meets production capabilities, safety, quality, and technical requirements.Quotation & Contract Signing: Provide a detailed quotation based on the design proposal and customer requirements, including production costs, delivery time, after-sales service, etc., and confirm contract terms with the customer.3. Custom Design & ConfirmationDetailed Design Drawings: Provide detailed 3D design drawings or models based on the final proposal, covering appearance, internal structure, electrical systems, control panels, etc.Customer Review & Modifications: Send the design drawings to the customer for review. Make adjustments as needed to ensure customer satisfaction.Sample Confirmation: After confirming the design, create a prototype or sample machine for functional testing and visual inspection, ensuring the actual product matches the expectations.
Yes, our claw machines can be fully customized to meet your specific needs. We offer options for:1.Exterior Design: Colors, themes, and branding (logos and artwork).2.Size and Dimensions: Tailored to fit your space requirements.3.Claw Strength and Game Settings: Adjustable difficulty levels, prize types, and claw strength.4.Payment Systems: Supports coin, card, or cash payments, as well as digital payment options like NFC or QR codes.5.Lighting and Sound Effects: Custom LED lighting patterns and sound effects to create a unique user experience.6.Language Customization: Free language customization to suit your market needs.
How to Identify a Good or Bad Claw Machine?Identifying the quality of a claw machine can be done from several aspects. Here are the key factors to consider:1. Appearance QualityMaterial of the Body: Choose durable materials such as high-quality steel or sturdy plastic, avoiding fragile, low-quality materials.Design and Craftsmanship: Good craftsmanship reflects the manufacturer’s attention to detail. The design should be simple yet modern, without obvious flaws or uneven seams.2. Operating SystemControl Panel: The operation should be simple and responsive. The touchscreen's response speed and clarity of the control interface directly affect the gaming experience.Stability: The machine should have a stable system, avoiding frequent freezes or crashes, ensuring smooth gameplay.3. Claw Strength and AccuracyAdjustable Claw Strength: A high-quality claw machine should offer adjustable strength, allowing players to set the claw power based on the prize being grabbed.Claw Accuracy: The accuracy of the claw is a core factor in determining the quality of the machine. A good claw machine should precisely control the claw movement, avoiding missed grabs due to incorrect strength or inaccurate positioning.4. Prize Design and DistributionPrize Placement: The prizes should be placed reasonably, avoiding overly tight or poorly arranged setups that make grabbing difficult.Fairness and Randomness: A good claw machine should ensure fair prize distribution, avoiding manipulative settings that negatively affect the player’s experience.5. DurabilityMotor and Mechanical System: Choose machines with powerful motors and long lifespans to avoid machine downtime due to motor failure.Maintenance and After-Sales Service: Make sure the manufacturer offers good after-sales service and easy access to repairs, ensuring the machine can be promptly fixed when needed.6. Sound and Lighting EffectsAudio Quality: The machine should have clear and pleasant sound effects, with adjustable volume to prevent excessive noise.Lighting Design: The lighting should be eye-catching but not overwhelming, attracting players without causing visual discomfort.7. Cost-EffectivenessPrice vs. Features: Consider the overall quality, functionality, and durability of the claw machine when determining its price. Aim for machines with a high cost-effectiveness ratio.When choosing a good claw machine, it’s important not only to consider its appearance and features but also to assess the machine based on the store's needs, ensuring long-term stability and profitability in operations.