The customization process of claw machines.
1. Initial Consultation & Inquiry
Initial Understanding: The customer contacts you for custom claw machine services, providing their requirements, such as target market, budget, space size, desired features, and appearance.
In-depth Communication: Through phone calls, emails, or face-to-face meetings, gather more details about the customer's specific needs, including:
Machine size and design style
Desired functions (e.g., adjustable claw strength, touchscreen, sound effects, lighting, etc.)
Budget range
Expected delivery time
Other personalized requirements (e.g., brand customization, prize area design, etc.)
2. Design Proposal & Quotation
Initial Design Proposal: Based on the customer's needs, create a preliminary design proposal, including appearance sketches, internal structure planning, and functional design.
Technical Assessment & Confirmation: Evaluate the feasibility of the design and ensure it meets production capabilities, safety, quality, and technical requirements.
Quotation & Contract Signing: Provide a detailed quotation based on the design proposal and customer requirements, including production costs, delivery time, after-sales service, etc., and confirm contract terms with the customer.
3. Custom Design & Confirmation
Detailed Design Drawings: Provide detailed 3D design drawings or models based on the final proposal, covering appearance, internal structure, electrical systems, control panels, etc.
Customer Review & Modifications: Send the design drawings to the customer for review. Make adjustments as needed to ensure customer satisfaction.
Sample Confirmation: After confirming the design, create a prototype or sample machine for functional testing and visual inspection, ensuring the actual product matches the expectations.
